Effective Date: August 27, 2025.
This Privacy Policy explains how ctrlprint.shop (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website and purchase our products.
1. Information We Collect
When you interact with our shop, we may collect the following personal information:
- Order details: name, billing/shipping address, email address, phone number.
- Payment information: processed securely by Stripe (we do not store credit card details).
- Account information: if you create an account, we store your login details (email + hashed password).
- Technical data: IP address, browser type, device information, cookies.
2. How We Use Your Information
We process personal data only as necessary to:
- Fulfill and deliver your orders.
- Process payments via Stripe.
- Produce and ship products through Printify and its print partners.
- Provide customer support.
- Send order confirmations and updates.
- Comply with legal and tax obligations.
3. Sharing Your Information
We only share your information with trusted third parties required to operate our store:
- Printify (print-on-demand production and shipping).
- Stripe (payment processing).
- Shipping carriers (to deliver your orders).
- Service providers (IT support, hosting, analytics if enabled).
We never sell or rent your personal information.
4. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
- Contract – to process and deliver your order.
- Legal obligation – to comply with tax/accounting laws.
- Legitimate interests – to improve our services and prevent fraud.
- Consent – where you opt into newsletters or accept cookies.
5. Data Retention
- Order records: retained for [6 years] to comply with tax laws.
- Accounts: kept until you request deletion.
- Cookies: expire as per browser settings (see Cookie Policy).
6. Your Rights (EU / GDPR)
You have the right to:
- Access the personal data we hold about you.
- Correct or update your information.
- Request deletion (“right to be forgotten”).
- Object to processing or withdraw consent.
- Request data portability.
To exercise these rights, contact us at: ops@ctrlprint.shop
7. Security
We implement industry-standard security measures to protect your information. Payment details are encrypted and handled only by Stripe.
8. Cookies
We use cookies to improve site functionality and analytics (if enabled). For more details, see our Cookie Policy.
9. Children’s Privacy
Our website is not directed to children under 16, and we do not knowingly collect their data.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Email: ops@ctrlprint.shop